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Message from Andy Sutherland, Owner of Bayeux Shuttle
Despite the dire circumstances we all find ourselves in due to the coronavirus, financially, Bayeux Shuttle is in good health. Our policy has always been to hold the money of clients in escrow until we have delivered the service. This means that the money you have sent us for tours for this season remains in tact. There is zero risk of you not being refunded if you have to cancel.
As we offer a 7 day full refund policy, there is no need to contact us now for cancellations for later in the year. As long as we are given 7 days notice, you will be refunded. Therefore, unless it is urgent to have your money returned, please wait until we have more news.
If you have booked a tour through a third party (Tripadvisor or Viator), you will need to cancel your booking through their platform. As they hold your money until the tour has been delivered, we cannot refund you. Please do not worry though as your money will be refunded.
It is a difficult time for everyone these days and it is hard to see anything positive. I hope that when this thing blows over and that you regain confidence to travel again, you will come back to Normandy.
Best wishes and good luck to us all!
Bayeux Shuttle Office
1 rue Larcher, 14400 Bayeux France
Our Office is closed
Due to the lockdown in France, our office is closed so we cannot take your call. Please email us if you need to contact us. Thank you!